FAQs Accommodation | Perranporth Golf Club
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Frequently Asked Questions

Accommodation General FAQ’s

  • What is included in the cost?

    Gas & electric is all included. Additionally, we provide all the necessary linen for the beds and towels for each unit.

  • Are heating and power included?

    Yes, we do not charge you anything additional.

  • Is Wi-Fi available and if so is it free?

    There is complimentary Wi-Fi available at our accommodation site. In some locations Wi-Fi can be intermittent, also mobile phone signal can be weak or non-existent.

    If you require a more reliable internet service we also have Free Wi-Fi at the Clubhouse.

    The provision of wireless internet access is a complimentary facility and Perranporth Golf Club accepts no liability for loss of coverage or quality, where technical problems are experienced.

  • Are bed linen and towels provided?

    Yes, beds are made up for your arrival and 1 x bath towel is provided per person. Hand towels and bath mats are also provided, 1 per bathroom. (Please bring your own towels for the beach).

  • Are cots and high chairs provided?

    Yes, we can provided both upon request at the time of booking, there is a hire charge.

  • Can we bring our pet?

    Pets are welcome in All Caravans but only Lodges A & B. Lodges C & D are ‘no pets allowed’. Please inform us at time of booking if you are bringing along a pet/s, please note that there is a pet charge of £20.00 per pet, per stay.

    If you bring a dog, they may not be left unattended at any time whilst in the accommodation units (unless it is in a cage) or on the site. They must not go on any seating or beds, and you must clean up any mess. Any damage or breakages must be paid for. Do not let your dog be a nuisance to others. Dogs must be kept on a leash at all times.

  • Can we park next to our holiday let?

    Parking is available alongside the accommodation. There is plenty of space for additional vehicles.

  • What is a Damage Waiver?

    We do kindly request that all guests provide a refundable damage waiver for each rented unit at the time of booking. This is a standard procedure that ensures the protection of our property and allows us to maintain a standard of quality for future guests. The refundable damage waiver acts as a safety net, providing peace of mind for both the guests and ourselves. In the event that any accidental damage occurs during the stay, the waiver will cover the costs associated with repairing or replacing any aff ected items. The £80.00 damage waiver is applied at the time of booking or can be processed as a pre-authorised transaction on arrival at reception. If paid online it will be refunded up to 14 days following departure.

  • What are the arrival and departure times?

    Check-in t starts at 3:00 pm until 6pm for Key Collection. If you plan to arrive later than 6pm, please contact reception prior to the arrival day to make alternative arrangements for key collection.

    Check-out is at 10am on departure day. We ask that all accommodation keys be returned to reception by 10:00 am on the departure date, unless prior arrangements has been made with the accommodation manager.

    During the peak season, check-in may be slightly delayed due to the number of units that require changing over. Mid-week early check-ins may be available – please inquire at the time of booking.

  • Are there clothes washing and drying facilities?

    We have a communal laundry room, where you can fi nd a washing machine and tumble dryer. Please note that a small charge applies for the use of the tumble dryer which can be paid via a coin box). Each holiday let is provided with a key to our Laundry Room.

  • What can we expect from our holiday Let?

    Upon arrival you will fi nd a clean, fully equipped property with all the usual home comforts. All our accommodation properties are self-catering. They are kitted out with a standard inventory, and this includes most things you’d need to cook a meal. You’ll need to bring all food and condiments with you. You will fi nd a welcome tray with tea bags, instant coff ee, sugar and UHT milk for your fi rst drink. To help you get started, we provide one toilet roll per toilet and hand soap, washing up liquid, sponge, and dish cloth. There is a guest book in the property with appliance instructions, useful information, directions and tips.

  • Do I need cancellation insurance?

    We recommend that you take out insurance. Most high street insurers will provide information and quotes.

    Our Cancellation Policy: Cancellations made up to 28 days before the arrival date will be accepted, with a £50 administration fee deducted from your deposit payment. If you cancel later than this, your deposit will become non-refundable. If you cancel within 14 days of arrival, you will forfeit the total rental cost.

  • What if we need to change our booking?

    Where possible and if available we will let you change your booking to another date or unit, this is at our discretion. Please be aware however that there could be a difference in price. Our full terms and conditions can be found on the booking portal and our website.

  • How to arrange tee times once Green Fee tickets are added via our bookings portal?

    On receiving your booking deposit we will email you our tee time availability, so you may choose when you would like to play. We request that all tee times are reserved in advance. The course can become very busy on a daily basis once booking becomes available online to members and daily visitors, we really don’t want you to be disappointed if there is no tee time availability.

  • Accommodation Terms & Conditions